Introduction

 

Welcome to ALPHA TV. We prioritize the privacy of our users . This Privacy Policy outlines how we gather, utilize, disclose, and safeguard your information when you utilize our services, including our website www.alphatv.in and our mobile application, along with any associated media channels or platforms (collectively referred to as the "Site"). Please carefully review this Privacy Policy. If you do not agree with its terms, kindly refrain from accessing the Site.

 

Collection of Your Information

 
Personal Data: 
This includes personally identifiable information voluntarily provided by you, such as name, shipping address, email address, and telephone number, along with demographic details like age, gender, hometown, and interests, when you register with the Site or our mobile application or engage in various activities offered. While providing personal information is optional, failure to do so may limit your access to certain features.
 
Derivative Data:
Information automatically collected by our servers when you access the Site, including IP address, browser type, operating system, access times, and pages visited. For mobile application users, this may also encompass device details, interactions within the application, and other data you choose to share.
 
 

Tracking Technologies

 

Cookies and Web Beacons:
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site and our mobile application to help customize the Site and our mobile application and improve your experience. For more information on how we use cookies, please refer to our Cookie Policy posted on the Site, which is incorporated into this Privacy Policy. By using the Site, you agree to be bound by our Cookie Policy.
 
Website Analytics:
We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site and our mobile application through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site and our mobile application, determine the popularity of certain content and better understand online activity. By accessing the Site, our mobile application, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.
 
 

Third-Party Websites

 

 The Site and our mobile application may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site or our mobile application, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site or our mobile application.
 
 

Security of Your Information

 

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee.
 
Return Policy
We want you to be completely satisfied with your purchase. If you are not entirely satisfied, you may return the item(s) within 30 days of delivery for a full refund. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
 
Refund Policy
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
 
Cancellation Policy
You may cancel your order for a full refund at any time before the order is shipped. Once the order is shipped, you will need to follow our return policy.
 
 

CONTACT US

 

If you have questions or comments about this Privacy Policy, please contact us at [email protected]